ProxyShare:75M+ Residential Proxies & Socks5 Poxies Provider

ProxyShare Refund Policy

2024-05-01

Thank you for choosing ProxyShare (https://www.proxyshare.com/). We are committed to providing reliable and high-performance proxy services. If our services are unavailable or experience major issues, you may be eligible for a refund under the conditions outlined below.

1. Eligibility for Refund

We accept refund requests under the following circumstances:

A.Service Unavailability: You are unable to connect to our proxy servers after purchase, and the issue remains unresolved within 48 hours after contacting our support team.

B.Service Disruption: System-wide issues that result in service downtime exceeding 24 consecutive hours.

C.Duplicate Payments: You were charged more than once for the same order due to technical or billing errors.

D.Other Exceptional Cases: If there are other reasonable grounds for a refund, we will assess and handle them on a case-by-case basis.

Please Note:

Refunds will not be issued for the following reasons:

A.Issues caused by user misconfiguration or incorrect setup;

B.Problems related to the user's local network or third-party software conflicts;

C.Orders used extensively or active for more than 48 hours (unless a critical fault is confirmed);

D.Free trials or promotional plans are non-refundable.

2. How to Request a Refund

To request a refund, please email [email protected] with the following details:

A.Your order ID;

B.The registered email address used for purchase;

C.A clear description or screenshot of the issue.

We will respond within 1–2 business days. Once approved, refunds are typically processed within 3–7 business days to your original payment method.

3. Additional Terms

ProxyShare reserves the right to make the final decision on all refund requests;

Abuse of the refund policy (e.g., repeated purchases followed by refunds) may result in service termination and refund denial;

This policy applies only to purchases made directly on our official website: https://www.proxyshare.com/.

SMART SHARE INFORMATION TECHNOLOGY LIMITED.

Refund Policy

UNIT A56, 29/F., LEGEND TOWER, 7 SHING YIP STREET, KWUN TONG

SMART SHARE INFORMATION TECHNOLOGY LIMITED.

UNIT A56, 29/F., LEGEND TOWER, 7 SHING YIP STREET, KWUN TONG

Due to policy, this service is not available in mainland China. Thank you for your understanding!